Production & Shipping Policy

We know deadlines matter. That’s why most ClickPrinterCo orders are produced quickly and shipped using fast, reliable delivery services.

Production Time

Standard production is typically completed within approximately one business day after your proof has been approved.

Production time begins only after:

  • Your order has been placed

  • Payment has been received

  • Print-ready artwork has been submitted

  • Any required proof has been approved

Business days are Monday through Friday, excluding holidays. Orders placed, submitted, or approved on weekends or holidays will begin processing on the next business day.

Production times are estimates and may vary depending on the product, order quantity, artwork requirements, finishing options, or current production volume. Large, complex, or specialty orders may require additional time.

If your order has a firm deadline, please contact us before ordering so we can confirm the available production and delivery options.

Proof Approval

If your order requires a digital proof, production will not begin until the proof has been approved. Delays in artwork submission, file corrections, or proof approval will affect the completion and delivery timeline.

Please review your proof carefully. Your approval confirms that the artwork, spelling, layout, sizing, orientation, and product specifications are correct and ready for production.

Free Standard Shipping

Approximately 90% of the products available at ClickPrinterCo include free standard shipping.

Once production is complete, standard shipping typically takes one to three business days. Products that do not qualify for free shipping will display the applicable shipping cost during checkout.

Shipping time is separate from production time. For example, a product with one-business-day production and one-to-three-business-day shipping will typically arrive within approximately two to four business days after proof approval.

Upgraded Shipping

Need it sooner? Upgraded shipping options may be available.

Please contact us at clickprinterco@gmail.com before placing your order so we can review the product, destination, and deadline. Additional shipping charges will apply.

Upgraded shipping only shortens the carrier’s delivery time. It does not automatically shorten production time unless rush production has also been confirmed.

Tracking Information

Tracking information will be sent to the email address provided at checkout once your order has shipped. Tracking may take several hours to update after the carrier receives the package.

Orders containing multiple products may arrive in separate shipments and may have more than one tracking number.

Delivery Estimates

Production and shipping dates are estimates and are not guaranteed unless confirmed in writing before the order is placed.

Delivery may be affected by circumstances outside our control, including:

  • Carrier delays

  • Severe weather

  • Holidays

  • Incorrect or incomplete shipping information

  • Delivery restrictions

  • Unexpected production issues

ClickPrinterCo is not responsible for carrier delays after an order has shipped, but we will do our best to help if a delivery issue occurs.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your address carefully before submitting your order.

If you notice an error, contact us immediately. Address changes cannot be guaranteed after an order has entered production or been shipped. Additional carrier charges caused by an incorrect or incomplete address may be the customer’s responsibility.

Lost or Damaged Shipments

If your order arrives damaged, take clear photos of the product and its packaging and contact us as soon as possible.

If tracking shows that your order was delivered but you cannot locate it, please check around the delivery area, ask nearby household members or neighbors, and contact the shipping carrier. You should also email us so we can review the shipment information and assist where possible.

Keep all products and original packaging until the issue has been reviewed.

Questions About Your Deadline?

If you are ordering for an event, grand opening, trade show, listing, or other deadline, contact us before placing your order.

Email clickprinterco@gmail.com with the product you need, the quantity, your delivery ZIP code, and the date it must arrive. We’ll help you determine the best available production and shipping option.